Question 1

What is the WhatsApp Business API and how is it different from the WhatsApp Business app?

Accepted Answer

The WhatsApp Business app is designed for a single person replying from a phone. The WhatsApp Cloud API is Meta's official programmatic interface that lets businesses manage WhatsApp at scale. WhaoApi is built on top of this API and provides a ready dashboard — multiple agents on the same number, auto-replies, bulk messaging, and reports — with no coding required.

Question 2

Can I use a single WhatsApp number for multiple employees?

Accepted Answer

Yes. With WhaoApi up to 10 employees can reply from the same WhatsApp number simultaneously. Each employee has their own account, and you can route conversations to different teams with full permission control. Need more than 10 seats? You can add them easily.

Question 3

How do I enable WhatsApp auto-reply?

Accepted Answer

From the WhaoApi dashboard you can build a WhatsApp bot with smart reply flows — no coding needed. Set keywords or buttons your customer can tap, and the system replies automatically.

Question 4

How do I send bulk WhatsApp messages to my customers?

Accepted Answer

From the Campaigns section in WhaoApi, pick an approved WhatsApp template, choose your audience, and send bulk WhatsApp messages to thousands of customers in one shot — offers, alerts, or updates.

Question 5

Do I need technical experience to use WhaoApi?

Accepted Answer

Not at all. WhaoApi is built for business owners and their teams — a friendly dashboard with no coding. Sign up, connect your WhatsApp Business number, and start.

Question 6

Is there a free trial?

Accepted Answer

Yes — you can try WhaoApi free for 3 days with all features, no credit card required.

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